Returns & Exchanges
At Autumn Sonata, we want you to be completely enamored with your home curation; if a piece isn't the perfect fit, we offer returns on most items within 30 days of delivery. Please ensure items are unused and in their original packaging to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Carefully pack your items in their original boxes with all protective padding to ensure they arrive back to us in pristine condition.
- 3.Print and Attach Label
Download and print your prepaid shipping label from the portal and securely affix it to the outside of your parcel.
- 4.Receive Your Refund
Once our studio team inspects the returned goods, we will process your refund to your original payment method within 5-7 business days.